Shipping
Lead time
Everything is printed to order in a one-person shop — nothing sits in a warehouse. Current lead time and queue status are shown in the banner at the top of every page and updated by hand, with a date. When the queue is full, buy buttons close and the banner says so — the store cannot oversell.
Packaging
A kit is a flat-pack carton: printed parts bagged by sub-assembly, pins counted and bagged, acrylic and LED boxed separately inside. Flat packing keeps shipping cost down and breakage risk low — and the assembly is part of the product, not an inconvenience we charged you to avoid.
Rates
| Domestic (US) | flat rate — shown at checkout |
| International | quoted before you pay — email us your country |
Shipping charges are separate from kit prices and never hidden in them. Accessory-only orders ship in a small parcel at a proportionate rate.
Damage and missing parts
Acrylic is the fragile item; it is packed in its own inner box. If anything arrives cracked or a bag is short, email support@workbox3d.com with a photo of the part and the bag label — replacements for transit damage are printed and shipped free, no return needed. See Returns for the full policy.
What the kit cannot ship with
Duct hose and inline fans are customer-sourced by design — ventilation needs differ per workshop, and the designer’s adapter accepts the hardware you choose. The Duct Adapter + Hose Kit add-on covers it if you would rather not shop for it.